Terms & Conditions for E-commerce Multi-Vendor Website (Turkey)
1. Introduction
Welcome to Eurasian Agro Hub! These Terms & Conditions govern your use of our website and services. By accessing or using our platform as a vendor or customer, you agree to be bound by these terms.
2. Definitions
- Platform: Refers to Eurasian Agro Hub, where vendors can list and sell products, and customers can browse and purchase items.
- Vendor: Refers to a seller who registers on the platform to list and sell products.
- Customer: Refers to a user who browses or purchases products from vendors on the platform.
- Agreement: Refers collectively to these Terms & Conditions, Privacy Policy, and any other policies or guidelines referenced herein.
3. Vendor Responsibilities
- Registration: Vendors must provide accurate information during registration and keep their account details up to date.
- Product Listings: Vendors are responsible for the accuracy, quality, and legality of their product listings.
- Order Fulfillment: Vendors must fulfill orders promptly and provide accurate shipping information.
- Customer Service: Vendors are responsible for handling customer inquiries, returns, and refunds related to their products.
- Compliance: Vendors must comply with all applicable laws and regulations, including those related to product safety and consumer protection.
4. Platform’s Role
- Facilitation: We provide a platform for vendors to list and sell products and for customers to browse and purchase items.
- Payment Processing: We may handle payment processing on behalf of vendors using third-party services.
- Dispute Resolution: We may assist in resolving disputes between vendors and customers, but we are not responsible for the actions or conduct of either party.
5. Customer Responsibilities
- Account: Customers must create an account to make purchases and must provide accurate information during registration.
- Payment: Customers must pay for products promptly and accurately.
- Feedback: Customers are encouraged to provide honest feedback and reviews about products and vendors.
6. Fees and Payments
- Transaction Fees: We may charge vendors a commission or transaction fee for sales made through the platform.
- Payment Processing Fees: Third-party payment processors may charge fees for processing payments.
- Pricing: Vendors are responsible for setting their own prices, subject to any pricing guidelines or restrictions imposed by us.
7. Intellectual Property
- Ownership: Vendors retain ownership of their intellectual property rights related to product listings.
- License: Vendors grant us a non-exclusive license to display and promote their products on the platform.
8. Privacy Policy
- Our Privacy Policy outlines how we collect, use, and disclose personal information. By using our platform, you consent to our Privacy Policy.
9. Limitation of Liability
- Disclaimer: We do not guarantee the accuracy, completeness, or reliability of information on the platform.
- Indemnification: Vendors agree to indemnify and hold us harmless from any claims, losses, or damages arising out of their use of the platform.
10. Governing Law
- Jurisdiction: These Terms & Conditions are governed by the laws of Turkey. Any disputes shall be resolved in the courts of Turkey.
11. Amendments
- Changes: We reserve the right to modify these Terms & Conditions at any time. Updated terms will be effective upon posting on the platform.
12. Contact Us
- Questions: If you have any questions about these Terms & Conditions, please contact us at [Your Contact Information].
Note: This template serves as a starting point. Ensure to customize it further with specific clauses relevant to your platform, such as shipping policies, returns and refunds, dispute resolution mechanisms, and any other legal requirements pertinent to operating an e-commerce platform in Turkey. It’s highly recommended to seek legal counsel to ensure full compliance with Turkish laws and regulations.